Wednesday, September 17, 2014

Suggestion:

I have attended Texas Woman's University for three years and my absolute favorite place to study is the library specifically the Third Floor. However,since I have arrived back to school for Fall 2014 this has not been the quietest floor. Previous semesters I could depend on this place to be a quiet, work- oriented study-friendly place but that is no longer.I suggest that the staff ensure that the study rooms are being used for studying and not socializing. Not every room will have multiple occupants and this may the only time we have quiet time we are able to have. Please make sure that the "Sssssssh....quiet" part is being enforced. I spend m 4-6 hours a day in the library and I am here on the weekends as well and I try not to disturb anyone during their study concentration and I deserve like wise. The library security guy enforced this rule and I appreciated his effort to make sure the noise level was controlled on the third floor.I just would like to a quiet place to study again.

Response:

Thank you for taking the time to let me know the library is your favorite place to study and alerting library staff to the problems you are having finding a quiet study space. We recognize that as more students use the library, the noise level grows. We are addressing the problem with short and longer term solutions. Currently I am working with DPS to double the security personnel so that we will have security guards in the building to help staff manage the noise levels more hours during the week. I spoke to the University design staff person this week about the addition of acoustical baffles to reduce noise levels.
I am sorry for any inconvenience you have experienced and if your work is being disrupted by noise, please ask the employee at the information desk for assistance.

Sincerely,
Sherilyn Bird Dean of Libraries

940-898-3770
940-898-3764 Fax
Sbird1@twu.edu