Monday, April 21, 2014

Suggestion:
I love the library! Please make it so people who bring their own laptops can print to the printers wirelessly.

Response:

The Library works closely with the Texas Woman’s University Technology department to make sure we stay in line with technology directions. Currently the campus doesn’t provide for this type of printing, but we are exploring options as to how this could work.

As you know printing at TWU is free, and we have explored some options for personal device printing. Currently there are so many different devices that are brought to campus it makes it difficult to find the right solution that our library technology staff can support and maintain.

We will continue to explore options and hopefully find the right solution to support this in the future.

David Schuster
Texas Woman's University
Director of Library Information Technology & Technical Support
Phone: 940-898-3909
dschuster@twu.edu

Tuesday, April 15, 2014

Suggestion or Comment:
Library fines should be able to be paid online.

Response:

Thank you for submitting your suggestion to the TWU Libraries. Paying fines online is something that we are looking into. Our former library system made it difficult to implement this service, although it is something we have wanted to do for a long time. I realize that the convenience of paying online is important to our students.

I appreciate your suggestion.

Sincerely,

Kris Reed
Assistant Dean of Libraries
Texas Woman’s University
Blagg-Huey Library
PO Box 425528
Denton, TX 76204-5528


940.898-3767
kreed2@twu.edu

Wednesday, April 2, 2014

Suggestion:
- I appreciate the library and that it is very serving to TWU students, however it is extremely cold in the library! While this may not seem like a big deal it's an uncomfortable feeling to be so cold when I'm here (it kind of makes me not want to come a little-I mean I will come but it's just uncomfortable). Thank you for the suggestion box!

Response:

Thank you for taking time to send us your suggestion. You are letting us know the Library is extremely cold. I have turned your written suggestion over to our TWU Power Plant. The Power Plant takes care of the air and heat flow for the entire campus. Since our building is a unique structure with the rotunda in the middle of the building, it causes all the air from the opening and shutting of the front doors of the library to enter the building and be pulled to the rotunda and once it hits this area the air is distributed to all the floors above as well as the 1st floor. Also, we have increased the heat in the building by a few degrees. We hope by doing this it will help the situation until the Power Plant can find a better solution to our problem.

Again, thank you for taking time to let us hear from you.

Mickey Dudley Russell
Library Administration
940 898 3746
Suggestion:
Turn the vending machine room into a coffee shop?

Response:
Thank you for your suggestion. We looked into doing this two years ago. The area is not plumbed for food service due to water not being available in this area. However, we do offer coffee breaks during finals in Library 101 Joyce Thompson Lecture Hall and we will explore food service again this upcoming year.

Mickey Dudley Russell
Library Administrative Manger