Thursday, May 7, 2015

Suggestion:

I think it would better benefit students if the extended hours for finals week started the Friday before finals week. Most finals are on Monday and Tuesday, so only extending hours on Sunday before finals just assumes everyone is cramming. I love to come to the library because it gives me a place of calm so I can focus on the crazy, so I think it would be great if hours were extended earlier.

Response:

Library staff are committed to providing a tranquil place for studying. Currently the University is exploring whether it is possible to modify Blagg-Huey so that we can open a portion of the first floor to increase extended study hours; otherwise, we have to open up 137,000 square feet. We are looking for the best solution and I appreciate your letting me know the service is appreciated. Thank you.

Sincerely,
Sherilyn Bird
Dean of Libraries

Wednesday, May 6, 2015

Suggestion

- I think it would better benefit students if the extended hours for finals week started the Friday before finals week. Most finals are on Monday and Tuesday, so only extending hours on Sunday before finals just assumes everyone is cramming. I love to come to the library because it gives me a place of calm so I can focus on the crazy, so I think it would be great if hours were extended earlier.

Response:

Thank you for your suggestion about extended hours:

Every semester the Library reconsiders their extended hours for finals, usually based upon our attendance numbers from the previous semester’s finals. We did extend our weekend hours last year and found that there were not many students coming to the Library so that is why we did not extend them more than on Sunday this year. We do appreciate hearing your feedback and will definitely reconsider the hours next semester to better accommodate our students’ needs.

Thank you for your suggestion. The Libraries enjoy hearing from our students. If I can be of further assistance, please do not hesitate to contact me.

Sincerely,

Kris Reed
Assistant Dean of Libraries
Texas Woman’s University

Monday, May 4, 2015

Suggestion:

Wednesday night, here to study for finals, too much noise for quiet study on third floor. Group having a meeting in glassed area were very loud and shouting at each other. Also book shelvers were talking loudly. Too much noise. I reported to Chat but nothing happened and noone responded. Thankfully someone else could not handle the noise and asked the group to be quiet. Can anything be done to have more quiet areas?

Response:

We are monitoring feedback about the noise on the 3rd floor particularly the glassed enclosed conference room that are used at night for study areas. The Library Security Guards have been asked to pay close attention to these areas. If there are noise problems, please call 940 898 3702 or 940 898 3719 and ask that a Security Guard to be sent immediately to the 3rd floor to take care of the problem promptly.

Thank you for taking time to bring this to our attention.

Mickey Dudley Russell
Library Administrative Manager
940 898 3746

Friday, April 10, 2015

Suggestion:

- Is there a way for somebody to patrol the third floor for noise? I shouldn't have to change locations 3+ times, because people are talking loudly and blaring music. Also, I would love to see the library have longer hours. Thanks

Response:

We do have officers patrolling each floor once an hour not only for security reasons, but for noise too. If this happens again, please report this to the 1st floor Information Desk and they will have an officer go to the location you are reporting and take care of the situation. There should be no blaring music anywhere in this building and reported immediately.

We will have longer hours for study during finals. You can go to our Library Homepage and get the exact times.

If I can be of further assistance please contact me.

Thank you for taking time to make you suggestion.

Mickey Dudley Russell
Library Administrative Manager
940 898 3746