Thursday, December 5, 2013

Suggestion:
Please monitor the 3rd floor for those not observing the noise ordinance. I have had several instances within the last week where the sound level was so high on the third floor (the SILENT floor) in both the computer lab area and adjacent study rooms in which I was working that I just had to leave the library in order to find solace. Please regulate this by sending someone around on a regular basis to make sure rules are adhered. This is especially important to those of us trying to find a quiet place to study and prepare for finals. Thank you.

Response:
Thank you for bringing the noise problem to my attention. While we do not have area in Blagg Huey that is completely silent, we are committed to creating an environment that is conducive to study. Our expectation is students will be quiet and considerate of their peers on the 3rd floor study space. In the evenings a security guard walks the building and reminds students to be quiet; however, at any time you feel the noise is excessive please speak to a library employee. Library staff are empowered to approach groups and individuals who are disruptive. They will enforce our expectation that students will silence their cell phones, refrain from loud or disruptive conversations, and engage in quiet conversation in areas that are not designated as quiet spaces.

Sincerely,

Sherilyn Bird
Dean of Libraries
Texas Woman's University

940/898-3748
Sbird1@mail.twu.edu

Wednesday, December 4, 2013

Suggestion: Why don't we have 24 hour access to the library? If it's budget costs, then I think we could at least have earlier opening hours on a regular basis. I think 7:30 am is an inconvenience.

Response: Thank you for your question. The Libraries assess hours of operation every year and a few years ago in response to student use we extended hours on Friday nights. More recently we began extending hours during finals. Based on building use, availability of staff, student workers and security personnel and advice from our Student Advisory Committee Blagg Huey Library is open from 7:00 am until 2:00 am during finals. The Libraries and Dining Services work together to provide coffee breaks and healthy snacks during finals.

Sherilyn Bird
Dean of Libraries

Thursday, November 7, 2013

Suggestion:
Hi-
Accessing journals is three clicks after some hunting. Any chance of the journal list appearing on the home page?

Response:
Thank you for your comment regarding access to journals. With the new discovery system we are working through changes, and how to best provide access to the resources we provide. I would suggest that you try using the “Catalog Search” and type in the journal you are looking for. That scopes it to content that we have and is the most current.

When the facets come up on the left you can select Journal if you want to be even more specific.

The previous A-Z listing was only for electronic journals but doesn’t represent our print holdings. This option is still available in the catalog search, or by selecting Advanced search.

I hope that helps and am always looking for ways to improve discovery.

David Schuster
Texas Woman's University
Director of Library Information Technology & Technical Support
PO Box 425528
Denton TX 76204-5528

Phone: 940-898-3909
Fax: 940-898-3764

Friday, October 25, 2013

Suggestion or Comment: I had a friend who graduated top of her class at this school in 2010. She returned to her native country. I have almost 3 boxes of her books in Family Therapy she left behind and don't need anymore. I would like to donate them to the school for someone who can use these books, they are a veriaty of topics all to do with Family Therapy. Please let me know what is my best option to release me of these books, some are still in good condition some have notes in them but all are still good as used books. Thank you in helping me release these books into good hands.

Response:
I received your message about donating your friend’s family therapy books to the library. We do not collect textbooks so I cannot add them to our collection. You might try the Bookstore to see if they might buy them back. Since they are from 2010 or earlier, it is likely that they may not still be currently used. If that fails, my suggestion is to take them to a resale book store such as Half Price Books or Recycled Books here in Denton.

Sorry that we cannot accommodate your request but I appreciate your consideration.

Sincerely,

Kris Reed
Assistant Dean of Libraries
Texas Woman’s University
940.898.3767
kreed2@twu.edu