Thursday, November 18, 2010

Suggestion:
I would suggest that something would be done regarding the wasp problem in the third floor. In the past last semesters I have noticed that this problem has not been addressed, and lately, I have noticed that the number of wasps in the open study areas have increased. I am allergic to wasps, and if it weren't for the wasps, I would love to go back to my old study area. Unfortunately this problem has made me abstain from studying in the library and I have had to find alternative study areas in other areas on campus. I have also noticed that the wasps are not only in the third floor but in the second floor as well. I would really appreciate if this problem would be addressed.

Response:
We are well aware of the Wasp problem. We are doing everything we can to keep them from coming in. We are spraying on a daily basis (at times twice a day). We have noticed they to seem to congregate in and near the Northeast corners of the 2nd and 3rd floor. So we are making extra effort to spray these areas more densely. If you want to try and come back to the Library to study, please go to the Information Desk or Circulation to see where the safest place to study is. There are many small study rooms located on the 3rd floor that are not bothered by Wasps.

We are very sorry for any inconvenience this has caused you.

Mickey Dudley Russell
Library Administrative Office

Tuesday, July 27, 2010

Suggestion or Question:
That dress made out of books is fascinating. I wish there was a label to give information about it. People I have talked to have asked who made it and from what book(s) is it made?

Response:
From Kimberly Johnson, Woman's Collection
The dress on exhibit is constructed of a paper Mache bodice and a circular tiered skirt. It was designed and crafted by Fashion and Textile students Hannah Schmidt and Melody Forehand in 2010.

The paper Mache bodice and circular tiered paper dress is a strapless design with center back grommet closures. The skirt is made of loose pages from paperback romance novels. It was worn by Cherilyn Jones, a professional model, for publicity photos for the Neo-Anthology Fashion Show 2010 held in the Blagg-Huey Library, April 30, 2010.

A gift of Schmidt and Forehand, the dress will remain on exhibit in the Blagg-Huey Library.

Friday, January 22, 2010

Suggestion:
- I am a full-time student with a child. It would benefit me, and other students, if the Children's Section were to stay open until at least 7 or 8pm. Last year this wasn't an issue. This year, thus far, it has become a problem. I am in great need of reconsideration of the current hours for this section.

Response:
Due to University budget constraints and the implication it has had concerning the Library budget, we have reluctantly had to reduce hours in our Children's Collections. We are, at this point, unable to fund a staff person to man this area after 5:00 PM.

We are sorry for any inconvenience you have encountered.
If you have any further questions please feel free to contact me.

Mickey Dudley Russell, Library Administration

Monday, December 14, 2009

Suggestion:
My purpose in coming to the library is for silence and study time. However, finding silence when I come here is impossible. The third floor quiet side is great ideally, but realistically, it is a joke. People are always on their cell phones or even have group study sessions. I have never been able to go to the quiet side without being interrupted by someone conducting a phone call. I would suggest finding a way to enforce that there is no talking, texting, or group study sessions on that side- there's 2.5 other floors for that! Also, if cards or notes could be put up in the rooms saying "these are by no means sound proof rooms- don't talk on your phone" that would be awesome as well. I have sat at many desks outside those rooms just to listen to people's conversations who think that they cannot be heard because they are in a room. I have even gone down and gotten a librarian before for assistance in this matter but it was a huge hassle going three floors down and it was in the middle of an online final. She also acted very uncomfortable having to tell a lady to not talk on her phone. Please help TWU Library! I love this place, but can't find silence. Thanks for having a suggestion box.

Response:
First, let me apologize for any inconvenience you were caused.

I think most of our problem with noise was due to the closure of MCL. We had record gate count for nearly two weeks. Students were sent here for classes and for computers. As you know we check out laptops to students and that was another reason they were sent to us.

We do have signs on the tables and in study rooms asking people not to use their phones in the quiet area of the Library. However, these signs may have disappeared. We will make sure all study rooms on the 3rd floor have new signs to replace any missing ones.

Do not hesitate to talk to a Librarian to ask for help when there is excessive noise. Also, may I suggest using one of the study rooms here on the 2nd floor. They are usually extra quiet and you can reserve one at the Circulation Desk.

Again, I apologize.

Mickey Dudley Russell