Wednesday, September 23, 2015

Suggestion:
some of the computers in the computer lab don't have chrome installed, it is very useful for saving passwords and remembering bookmarks

Response:
Thank you for the suggestion to put Chrome on the computers in the lab. The lab in the past has been managed by the technology department and had a different software installation than the rest of the computers in the library. The library will work with the Technology group to ensure Chrome is loaded for student use.
Thanks for the suggestion.

David Schuster
Texas Woman's University
Director of Library Information Technology & Technical Support
Phone: 940-898-3909
dschuster@twu.edu

Wednesday, September 9, 2015

Suggestion:
I think that it would be more helpful to be able to see what books are available at the library. So instead of walking all the way to the library to find out the book you need isn't there, you would be able to check online on the Twu Library home page.

Response:
Thank you for submitting a request to the Library’s Suggestion Box asking for a way to find out the availability of the materials we own.
The library’s online system is easily accessible from our homepage at www.twu.edu/library/

To search for materials, you enter the information in the TWUniversal search box and then click on Go. If you type in a title, you will either get a single title or a listing of possible title matches such as the one shown below when typing in “Guide to research in business education”: (images sent to requestor via email)

Here you can see that the first title is the one you are looking for and that it is available at the Denton library in the General Collection with a call number of HF1121 .G84. If you then click on “Get It’, you will see more specific information, indicating that the book is on the shelf and available for checkout:

You can get to our online catalog from anywhere as long as you have an internet connection. This book should be on the shelf and if it were checked out, it would tell you that as well.

I apologize if you had difficulty finding this information. Please feel free to come to the Library’s Information Desk and get additional assistance if needed. We are happy to help. Thank you again.

Kris Reed
Assistant Dean of Libraries
Texas Woman’s University
Blagg-Huey Library
PO Box 425528
Denton, TX 76204-5528
940.898-3767 kreed2@twu.edu