Suggestion:
Hello, It would be wonderful if the microfilm machine could be fixed promptly. I need it for an important project for my job at the TWU Office of Alumni Relations and without it, our progress is being set behind. It is very important that we get back on track as soon as possible. Thank You
Response:
The machine in question was repaired this past Monday. Sorry for any inconvenience.
Thank you,
Mickey Dudley Russell
Library Administration
Tuesday, May 6, 2014
Suggestion:
Here's a suggestion: when hours are posted, it is best to follow the hours you've set for your own department. Had I known that Sunday, May 4, 7 am to 2 am is merely a suggestion or a wish list I would not have been here well before noon, which apparently is the time the library actually opens on May 4.
Response: We are very sorry for any inconvenience you had to deal with. This happened to be a glitch that occurred in the automatic calendar. We thought we caught it early but in your case not. It has been corrected and will not happen again. Again, we apologize for the aggravation you were caused.
Mickey Dudley Russell
Library Administration
Here's a suggestion: when hours are posted, it is best to follow the hours you've set for your own department. Had I known that Sunday, May 4, 7 am to 2 am is merely a suggestion or a wish list I would not have been here well before noon, which apparently is the time the library actually opens on May 4.
Response: We are very sorry for any inconvenience you had to deal with. This happened to be a glitch that occurred in the automatic calendar. We thought we caught it early but in your case not. It has been corrected and will not happen again. Again, we apologize for the aggravation you were caused.
Mickey Dudley Russell
Library Administration
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